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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shlimboloskilo

September 16, 2024

5  out of  5
rating by Shlimboloskilo
"Just filed a claim this week. Super professional and friendly team. Went above and beyond to help me get everything resolved. Thank you"
We responded:
"Thanks so much for sharing your positive experience. Having Amanda, our Claims Concierge, is a real help to our clients and I am so glad to hear yours went well! Please call anytime we can help! Best, Mike"
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Kenny Schmidt

September 16, 2024

5  out of  5
rating by Kenny Schmidt
"Amanda is the best! She was so helpful and kind throughout the whole process. Highly recommend!!"
We responded:
"Hey, Kenny! I agree with you on Amanda being great! So glad she's been a blessing to you. She really loves to serve our folks. All the Best, Mike"
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Josie Strevel

August 30, 2024

5  out of  5
rating by Josie Strevel
"Mike and his team are great ! Jeff has been so helpful!"
We responded:
"Josie, You made our day! Thanks for making time to share your positive experience with Jeff. My Team is a huge plus in my agency and I am glad to hear that you found that as well. Please reach out anytime we can help! My Best, Mike"
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Tim French

August 16, 2024

5  out of  5
rating by Tim French
"Amanda went above and beyond in taking care of us during an unfortunate time with an accident. I highly recommend this office and the people that work here !!!"
We responded:
"Tim, Many thanks for taking time to share your thoughts on your accident experience. Claims can sometimes be difficult so it's music to my ears (but not a surprise :)) that Amanda took great care of you! Please reach out anytime! My Best, Mike"
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Soumendu Bagchi

August 6, 2024

5  out of  5
rating by Soumendu Bagchi
"Amanda was in charge with two of my back to back claims. I could not help but writing a review here as my experience with her services has been five star! She goes out of her way sometimes to make sure things fell into place which really leads to accelerated processing of the logistics. I can not thank her enough for being so mindful and efficient throughout the claim reimbursement process."
We responded:
"Soumendu, thanks for taking time to share your positive experience with Amanda, my Claims Concierge! She loves helping our clients walk thru their claims journey, so I'm glad your experience validates that once again. Thanks for your trust and your business! Mike"
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Hailey Thompson

August 2, 2024

5  out of  5
rating by Hailey Thompson
"Mike Lewis State Farm is great! Jeff Hall is always ready to help answer questions and explain the best path to take. I have been so impressed with the customer service I have received."
We responded:
"Hey, Hailey! Ole Jeff is a good one and I am really happy that he is taking great care of you. Serving our customers is why we're here and we sincerely appreciate you and your trust in us with your business! My Best, Mike"
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Jason Miller

July 30, 2024

5  out of  5
rating by Jason Miller
"Amanda is a terrific claims liaison! She is so courteous and helpful. She is on top of everything from start to finish. She is wonderful at taking care of any needs or questions."
We responded:
"Jason, I really enjoyed reading your post and am glad Amanda took care of you during you claim! Thanks for making time to share and many thanks for your business! My Best, Mike"
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Vanessa Garcia Gonzalez

July 29, 2024

5  out of  5
rating by Vanessa Garcia Gonzalez
"Amanda Schmidt from Claims Support Girl, I wish I can give you 10 stars ,cuz you honestly deserve it! I truly appreciate your guidance throughout all this process & your willingness to help and get involved to get things done in a timely manner. your constant communication between me and all parties involved was definitely appreciated and quite frankly a relief ,just one more hassle you took off my shoulders 😩😩 Thank you Amanda & State Farm"
We responded:
"You made our day, Vanessa! I'm tickled that you had a great experience with Amanda during your claim. She really cares and tries to go the extra mile to make the process as easy as possible on our clients. Thanks for your patience and cooperation and many thanks for your trust in us! My Best, Mike"
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Darlene Gillett

June 26, 2024

5  out of  5
rating by Darlene Gillett
"Amanda is wonderful! She takes the time to listen & does everything she can to help. I can’t say enough good things about her!"
We responded:
"Hey, Darlene! Thanks so much for taking time to share your pleasant experience with Amanda. Claims are always inconvenient at best and that's why we have Amanda as our Dedicated Claim Liason for my agency to help walk our clients through every step of the process. She really cares as you found out which is her "secret sauce"! Thanks for your trust and your business! My Best, Mike"
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Dara Passarello

May 16, 2024

5  out of  5
rating by Dara Passarello
"I chose this Mike Lewis office( just moved to the Knoxville area) solely based on the awesome reviews and so very happy that I did!!! They were my first call!! I wish I could give them 10 ⭐️’s !! Jeff, in this office, is the best and has been so very helpful! He went above and beyond with his kindness, not to mention all who answered the phone are so pleasant to talk too!! It’s so wonderful when agents like Jeff take the time to care, listen and explain everything about the many policies with them. I’m happy I’m in good hands and very happy I decided to call this Mike Lewis office 😃 Thank you again Jeff! This office has been a breath of fresh air during all of the chaos of moving!!!"
We responded:
"Wow, Dara! You made our day!! We are so glad you moved here where we could have the opportunity to get to know you and be of help with your insurance. Jeff is great & sincerely loves serving so I’m happy that is what you experienced here. Please stop in or call anytime we can help! Mike"
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Matt Dovgan

May 7, 2024

5  out of  5
rating by Matt Dovgan
"I worked with Jeff on setting up insurance. He was extremely insightful, kind, and very expeditious. Highly recommend getting your insurance through this office. All of the staff that I talked to were also incredible."
We responded:
"Matt, Thanks for taking time to share your experience with us! Jeff really cares and loves serving our folks, so I'm glad you found that to be true in your time with him. Thanks for your trust and your business and please reach out anytime we can help! Mike"
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Aaron Stout

April 5, 2024

5  out of  5
rating by Aaron Stout
"My experience with Mike Lewis State Farm has been positive overall. The dedication to providing 5-star customer service was evident in my interactions, particularly during the handling of my claim. Amanda Rogers was amazing in walking me through the whole process. As the Claims Liaison, Amanda was very attentive to my every need. The Liaison role seems to be beneficial in streamlining the process and advocating for customers like myself to achieve the best possible outcomes efficiently."
We responded:
"Thanks so much, Aaron! I'm sorry you had the claim as they are always inconvenient at best, but I'm glad that you enjoyed working with Amanda. She really loves helping our clients walk through claims. State Farm does very well but it is so helpful to have someone as knowledgeable and caring as Amanda on my Team to assist our clients with the process. I appreciate your trust and business and please reach out anytime we can help! My Best, Mike"
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Logan Thompson

March 6, 2024

5  out of  5
rating by Logan Thompson
"Jeff from Mike Lewis State Farm was fantastic! He was easy to talk to and really broke down everything for me in a way that was easy to understand!"
We responded:
"Thanks, Logan! I agree that Jeff is great. He loves to help so I’m glad he was able to work everything out for you! Call anytime! My Best, Mike"
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Meghan Harken

February 9, 2024

5  out of  5
rating by Meghan Harken
"I have been a customer of this State Farm office for several years now and they have always been so friendly and easy to communicate with! Recently I was rear-ended where the other party was at fault and I easily reported everything through the app, and then was connected to Amanda in Mike Lewis's office. She was so helpful and made everything easy! We had my car fixed up at Joe Neubert Collision in just under a week and they, too, were incredibly helpful and kind! I am so happy I had everyone on my side through the whole process!"
We responded:
"Thanks for sharing your positive experience, Meghan! Looks like we've been fortunate to have you for almost 5 yrs already and we GREATLY appreciate you and your trust. Reach out anytime and thanks again for taking time to share! My Best, Mike"
Profile photo of Zoia Komarova

Zoia Komarova

February 2, 2024

5  out of  5
rating by Zoia Komarova
"Great communication when I needed help with my totaled car claim. Amanda was extremely helpful and friendly, she made sure I knew what was going on at all times"
We responded:
"So glad that Amanda was able to help with your claim, Zoia! Amanda truly loves to help so I am glad that your experience proved that out once again. Sorry that you had the total loss on your car (claims are always inconvenient at best) but glad that you are thru it and doing well. I appreciate your trust & please reach back anytime we can help! Mike"
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Diane Ramsey

January 27, 2024

5  out of  5
rating by Diane Ramsey
"Mike’s team at State Farm are amazing! Always willing to go the extra mile to try and help. This past August our home was one of the many hit by the tornado. Mike and his team were great advocates for us to help get done what had to done. So thankful!"
We responded:
"Thanks so much Diane! You are very kind and we love working with you all. Btw, Judy just hit her 25 yr mark with me! (she started when she was 15 ;)) I am thankful for you both!"
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Lori F

January 25, 2024

5  out of  5
rating by Lori F
"I love dealing with Ben, Jeannie, Precious Receptionist Lady, they have done amazing jobs to get everything their customers what they need at the best price available! Many thanks to each and everyone of you!!!"
We responded:
"Well, Lori, thanks so much for sharing your great experience with Ben & Jeannie on our Team here! My Team is one of the things that I am most thankful for. All 7 of them truly love serving and so I am glad your experience reflected that as well. I personally appreciate your trust and we are always available whenever we can be of help! My Best, Mike"
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Abby Langer

December 21, 2023

5  out of  5
rating by Abby Langer
"Such wonderful people! Extremely communicative and compassionate. Very helpful when it came to navigating my first total loss auto accident on my own, and I couldn’t be more grateful. There was always someone reaching out, checking in, and keeping me updated. My claim was open and shut in about 2/2.5 weeks and everything went very smoothly! Would highly recommend Mike Lewis and his office to anyone. The epitome of amazing insurance!"
We responded:
"You are too kind, Abby, but many many thanks for taking time to share your positive experience during your Auto total loss. Claims are always a pain and inconvenient to some degree even when things flow well, but we love helping folks through those tough times. Our Claims Specialist, Amanda, really cares as well as our whole Team and I'm so glad you felt that concern. Reach back whenever we can help and Merry Christmas! Mike "
Profile photo of Carolyn N.

Carolyn N.

December 12, 2023

5  out of  5
rating by Carolyn N.
"After receiving policy renewal documents from our current insurance company (Liberty Mutual), I was taken aback by our auto insurance rate...$12,095/year with no accidents or moving violations and the sportiest car being a Honda Odyssey. That rate also included discounts for bundling with homeowner & umbrella policies, with no claims since becoming a customer in 2015. All three policies were increasing to a combined total of $18,700. An exorbitant amount. Definitely time for a change. I turned to Google for some quick rate comparisons. I quickly found that State Farm was offering better coverage at far lower rates. The site recommended a local agent, Mike Lewis. I completed an online quote for auto insurance and sent it over to Mike's office on a Sunday afternoon. On Monday morning, I received a phone call from Judy Luce in Mike's office, and we began finalizing new auto, home & umbrella policies. Judy made sure all available discounts were offered to me, which provided a significant savings on top of the lower premiums already established. With increased coverage and the lowest deductibles, our auto policy premium decreased from $12,095 to $4,550...a savings of $7,545/year. Our homeowners policy decreased by $2,511/year, again with increased coverage. Judy was also able to double the amount of our umbrella policy...at a savings of $200/year. I'm still astonished that we'll save more than $10,200 in insurance premiums over the next year. Best Christmas present ever! And Judy took care of everything. She made the process so easy. I thought it would take days to figure out new insurance, but it was done in just a few hours. Thank you Judy, Mike and everyone at Mike Lewis State Farm Agency."
We responded:
"You made my day, Carolyn!! Thank you for taking the time to share your experience including your AMAZING SAVINGS ! We are very thankful to have you all as clients and I look forward to meeting you both in person soon. Judy is great so I am not surprised that she was able to quickly improve both your coverage and your cost! If I don't see you before, I hope you all have a Very Merry Christmas and a Happy New Year! Mike"
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Gidget Eve VanGilder

November 29, 2023

5  out of  5
rating by Gidget Eve VanGilder
"They are always so nice and helpful."
We responded:
"You are too kind, Eve! Thanks for your trust & we’ll look forward to seeing you soon hopefully! My Best, Mike"
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Amanda Schmidt

November 1, 2023

5  out of  5
rating by Amanda Schmidt
"Amazing agent and staff!! Kind, courteous, helpful. They are a (5) star office for sure!!"
We responded:
"Thanks so much, Amanda! We love partnering with you and we appreciate you taking time to share! My Best, Mike"
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Bonnie Jones

October 3, 2023

5  out of  5
rating by Bonnie Jones
"Our family has used Mike Lewis for over 30 years. He consistently looks out for our best interest. He’s always honest and treats us like his own family. We trust Mr.Lewis and use his expertise for all of our needs. I highly recommend him!"
We responded:
"Well, you just made my day, Miss Bonnie! You and Bo have been so great as both friends and clients over all these years. It's honestly hard to believe it's been 3+ decades.....I guess we're growing up! Exciting times ahead for you all. My Best, Mike"
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Chris Brudecki

September 15, 2023

5  out of  5
rating by Chris Brudecki
"Mike and his team did a great job after we experienced tornado damage to our house and yard! So nice to have such great professionals on my side!!"
We responded:
"Thanks so much, Chris! So sorry you lost all those trees, man, along with the other damage, but very thankful for you and to be able to help you & Janet get back on the road to recovery. Many thanks for your friendship and trust over the years! Mike"
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Tyler Hill

September 1, 2023

5  out of  5
rating by Tyler Hill
"Ben was great. Awesome quote and significantly cheaper than most with additional coverage. Very happy."
We responded:
"Thanks, Tyler!! Ben is amazing and we all LOVE Getting More for Less! Over the long haul, we'll work with you by doing updates every year or two- in person, by video call or by phone-to keep you dialed in on all the latest discounts as well as updating your insurance as live changes. Thanks for your trust and for letting us have the privilege of partnering with you! My Best, Mike "
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Caitlin Able

August 24, 2023

5  out of  5
rating by Caitlin Able
"This is the best service I have experienced working with a StateFarm agent, which is saying something with how friendly and helpful the agents generally are. Katie was super helpful with getting my renters insurance set up, answering all of my questions, and getting my car insurance moved over to their agent within an afternoon. Very knowledgeable and helpful, super friendly!"
We responded:
"Well, thanks, Caitlin!! Katie is great and we are happy to have you as a friend and client. Please reach out anytime we can help! Mike"